IG-2 Incoming Goods Vision Ai

1. Purpose and When to Use This

Use the Incoming Goods check to confirm that delivered food products are received at a safe temperature and can be accepted on site.

This check is performed every time food goods are delivered, before they are accepted into storage or production. It ensures temperature compliance is verified and recorded at the point of receipt.

2. Who Uses This

This checkpoint is typically used by:

• Receiving staff

• Kitchen or stores staff

• Supervisors responsible for goods acceptance

The person receiving the delivery is responsible for recording the temperature on the invoice and submitting a clear image.

3. What You’ll Need Before You Start

Before starting, make sure you have:

• The delivery invoice or docket

• A calibrated temperature probe or thermometer

• A pen or marker

• Access to CamPro (Didge image camera)

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4. What You’ll See

When completing the Incoming Goods check, you will see:

• Take image button on CamPro. That's it.

You do not need to manually enter temperature, product, or supplier details. These are extracted automatically from the image.

5. Standard Workflow

1. Receive the goods and check the product temperature

2. Write the temperature directly on the invoice or docket

3. Circle the temperature so it is clearly visible

4. If multiple products are listed:

   • Mark the sampled product with an asterisk (*)

5. If the goods are hard frozen, write “HF” instead of a number

6. If the delivery is being rejected, write “Reject” clearly on the docket

7. Use CamPro to take a clear photo of the invoice

8. Submit the image to complete the check

6. Decision Points and Exceptions

The system automatically evaluates the image and applies the following rules:

• “Reject” written on the docket

  → The delivery is treated as rejected and a corrective action is triggered

• No temperature written on the docket

  → The check is marked non-compliant and triggers a corrective action

• Temperature greater than 5°C for chilled goods

  → The check is marked non-compliant and triggers a corrective action

• “HF” (Hard Frozen) written on the docket

  → The delivery is treated as compliant

• Unclear or unreadable image

  → Retake the photo before submitting

7. Corrective Actions

A corrective action flow is triggered automatically when:

• “Reject” is written on the invoice

• No temperature is recorded

• The recorded temperature is above acceptable limits

When this occurs:

• The delivery is flagged for follow-up

• The invoice image is retained as evidence

• Users follow their site’s corrective action process, which may include:

  • Rejecting the delivery

  • Quarantining goods

  • Notifying a supervisor or QA team

Corrective actions are completed and tracked in a separate corrective action workflow, linked to this Incoming Goods check.

8. Validation and Sign-off

• Compliance or non-compliance is determined automatically

• Corrective actions may require review or sign-off by a supervisor or QA role

• Escalation follows site-specific procedures

9. Records, History, and Reporting (User View)

Users can:

• View completed Incoming Goods checks

• See compliance status and rejection flags

• Access invoice images as supporting evidence

• Track corrective actions linked to non-compliant or rejected deliveries

• Use reports and summaries for audits and reviews (based on permissions)

10. Troubleshooting and FAQs

I forgot to write the temperature

• The check will be marked non-compliant

• A corrective action will be triggered

The temperature is above 5°C

• Submit the image as normal

• Follow the corrective action process

The delivery was rejected

• Write “Reject” clearly on the docket

• Submit the image — the system records the rejection automatically

The image wasn’t clear

• Retake the photo with better lighting and focus

The upload failed

• Check your network connection

• Retry using CamPro

• Escalate to your supervisor or support team if the issue persists