> For the complete documentation index, see [llms.txt](https://docs.didge.io/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.didge.io/home/checkpoints/incoming-goods/supporting-documents/training.md).

# Training

Incoming Goods Training Tool – CCP 1

### 1. Training Overview

Training Title: Incoming Goods Receiving and Verification (CCP 1)

Target Audience:

* Receiving staff
* Storepersons
* Supervisors involved in goods receipt

Training Purpose:

To ensure personnel understand *why* incoming goods checks are critical, *how* to correctly perform them, and *how* to accurately complete the Incoming Goods Record in compliance with HACCP and ISO 22000 requirements.

***

### 2. Learning Objectives

At the completion of this training, participants will be able to:

1. Explain why Incoming Goods is a critical food safety checkpoint
2. Identify key hazards controlled at receipt
3. Correctly perform Incoming Goods inspections and temperature checks
4. Make correct accept / reject / hold decisions
5. Accurately complete the Incoming Goods Record
6. Respond appropriately to non-conforming deliveries

***

### 3. Training Content (Tool)

#### Module 1 – Why Incoming Goods Matters (5 minutes)

Key Points:

* Incoming Goods is the *last opportunity* to stop unsafe food entering the site
* Temperature abuse and contamination cannot be corrected later
* HACCP and ISO 22000 require monitoring and records at this step

Message to staff:

> If unsafe goods are accepted, food safety is already lost.

***

#### Module 2 – Hazards at Incoming Goods (5 minutes)

Biological Hazards:

* Pathogen growth due to temperature abuse
* Spoilage from poor transport conditions

Chemical Hazards:

* Allergen mislabelling
* Chemical contamination from transport

Physical Hazards:

* Broken packaging
* Foreign objects

Key takeaway:

> You are checking *conditions*, not just ticking boxes.

***

#### Module 3 – What Must Be Checked (10 minutes)

Every delivery must be checked for:

1. Supplier and delivery documentation
2. Product identification and labelling
3. Use-by / best-before dates
4. Packaging integrity and cleanliness
5. Signs of contamination or pests
6. Temperature (for chilled/frozen goods)

***

#### Module 4 – Temperature Control (CCP) (10 minutes)

Why temperature is critical:

* Bacteria grow rapidly outside safe limits
* Temperature abuse may not be visible

How to check temperature:

1. Use a calibrated thermometer
2. Measure product core or between packs
3. Record the actual temperature (do not estimate)

Critical limits:

* Chilled goods: ≤ site-defined limit
* Frozen goods: ≤ site-defined limit

If limits are exceeded:

* Do NOT accept the goods
* Record the issue
* Notify a supervisor

***

#### Module 5 – Making the Right Decision (5 minutes)

Accept:

* All checks passed
* Temperature within limits

Hold / Quarantine:

* Uncertain information
* Supervisor review required

Reject:

* Temperature outside limits
* Damaged or contaminated goods
* Incorrect or unsafe product

> When in doubt, do not accept.

***

#### Module 6 – Completing the Incoming Goods Record (10 minutes)

The record must include:

* Date and time
* Product and supplier details
* Inspection results
* Temperature values
* Acceptance decision
* Corrective action (if required)

Why accuracy matters:

* This record is legal and audit evidence
* Incomplete records = non-compliance

***

### 4. Training Delivery Plan

#### Delivery Method Options

Option 1 – Toolbox Talk (Recommended)

* Duration: 30–40 minutes
* Small group, on-site
* Demonstration using real deliveries

Option 2 – Classroom / Induction Session

* Duration: 45–60 minutes
* Slides + examples + discussion<br>

Option 3 – Digital / LMS Delivery

* Modular content
* Knowledge check at end

***

#### Trainer Requirements

* Understanding of Incoming Goods SOP
* Familiarity with site critical limits
* Ability to demonstrate thermometer use

***

### 5. Short Assessment (Knowledge Check)

Assessment Type: Short written or digital quiz

#### Questions

1. Why is Incoming Goods considered a critical checkpoint?

   a) It is convenient

   b) It is the last chance to stop unsafe food entering the site

   c) It saves time later
2. Which hazard is controlled by temperature checks at receipt?

   a) Physical contamination

   b) Pathogen growth

   c) Packaging damage
3. What should you do if chilled goods arrive above the temperature limit?

   a) Accept them quickly

   b) Reject or hold and notify a supervisor

   c) Put them straight into the fridge
4. When must the Incoming Goods Record be completed?

   a) At the end of the day

   b) Before the audit

   c) At the time of receipt
5. True or False: If packaging is damaged but the product looks fine, it can be accepted.

***

#### Correct Answers

1. b
2. b
3. b
4. c
5. False

***

### 6. Assessment Outcome

* Pass mark: 80%
* Retraining required if not competent
* Training and assessment records retained

***

### 7. Training Records

The following must be recorded:

* Participant name
* Date of training
* Trainer name
* Assessment result

These records support:

* HACCP Principle 7 (records)
* ISO 22000 Clause 7.2 (competence) and 7.5 (documented information)

***

End of Training Tool


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