# Trends Report

### Overview

The **Department Performance Report — Trends Report** provides a graphical view of operational performance trends over time across departments and their associated work areas.

<figure><img src="/files/qeiVhrb7Y8XTnLOq0ZHL" alt=""><figcaption></figcaption></figure>

Unlike the Detailed Report, which focuses on hierarchical operational visibility and drill-down reporting, the Trends Report focuses on historical performance analysis and visual operational analytics.

The report uses graphical charting to help users monitor departmental operational trends, compare historical performance, and analyse long-term compliance performance.

The Trends Report is designed to provide:

* long-term departmental operational visibility,
* historical performance comparison,
* trend analysis,
* compliance performance monitoring,
* and visual operational analytics.

***

### Purpose

The Department PR — Trends Report helps organisations:

* Monitor departmental operational performance trends over time
* Compare historical operational scores
* Identify recurring compliance or operational issues
* Measure operational improvement across reporting periods
* Support management reporting and performance analysis
* Provide visual insights into departmental operational performance

***

### Common Use Cases

The Department PR — Trends Report may be used to:

* Review monthly departmental performance trends
* Compare historical work area performance results
* Monitor long-term compliance improvement
* Identify recurring operational performance patterns
* Support operational and management reporting
* Analyse operational scoring progression over time
* Support audit preparation and compliance reviews

***

### Who Uses This Feature?

The Department PR — Trends Report is commonly used by:

| Role                | Purpose                                    |
| ------------------- | ------------------------------------------ |
| Department Managers | Monitor departmental performance trends    |
| Supervisors         | Review historical work area performance    |
| QA Teams            | Review compliance performance trends       |
| Compliance Teams    | Analyse long-term operational consistency  |
| Operational Leaders | Review operational analytics and reporting |
| Auditors            | Review historical operational performance  |

***

### Trends Report Layout

The Trends Report displays operational performance data using a graphical chart view.

<figure><img src="/files/DmTToRoVTxgiFusvbr8Z" alt=""><figcaption></figcaption></figure>

The report includes the following sections:

| Section             | Description                                       |
| ------------------- | ------------------------------------------------- |
| Performance Chart   | Displays operational performance scores over time |
| Timeline Axis       | Displays reporting periods (months)               |
| Score Axis          | Displays performance score values                 |
| Year Selector       | Select reporting year                             |
| Navigation Controls | Move between reporting years                      |
| Refresh Button      | Reload trend data                                 |

The graphical layout allows users to quickly visualise operational performance progression across the selected reporting period.

***

### Performance Trend Chart

The main section of the Trends Report displays a performance trend chart.

The chart provides:

* monthly operational performance visibility,
* historical score comparison,
* and trend progression analysis.

Each bar represents the operational performance score for a specific reporting month. The vertical score axis represents the operational performance score range.

***

### Navigation & Report Controls

The top section of the Trends Report includes navigation and chart control options.

| Control        | Function                        |
| -------------- | ------------------------------- |
| Previous Arrow | Move to previous reporting year |
| Year Selector  | Select reporting year           |
| Next Arrow     | Move to next reporting year     |
| Refresh Button | Reload trend data               |
| Expand Icon    | Expand report window            |
| Close Button   | Close the report                |

Unlike the Detailed Report, the Trends Report does not include:

* export functionality,
* scheduled email reporting,
* or hierarchical operational drill-down views.

***

### Selecting the Reporting Year

Users can change the displayed reporting year:

1. Click the year selector
2. Select the required year
3. Use the navigation arrows if required
4. The report reloads using the selected reporting year

***

### Performance Analysis

The Trends Report allows users to analyse:

* operational score progression,
* performance consistency,
* historical operational trends,
* and long-term compliance performance.

The graphical format helps users quickly identify:

* improving operational performance,
* declining operational performance,
* recurring operational issues,
* and periods requiring additional review.

Unlike the Detailed Report, the Trends Report is focused on visual performance analysis rather than operational drill-down reporting.


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