Alerts & Actions

1. Overview

Corrective Actions are a critical part of the temperature monitoring system, designed to document and guide responses when temperature sensors detect readings outside set tolerances. This ensures food safety compliance and provides a robust audit trail of remedial actions taken.

---

2. How Alerts Work

Each sensor is configured with two key parameters:

• Temperature Tolerance: For example, 5°C

• Delay Threshold: For example, 2 hours

Alarm Conditions

An alarm is only triggered if the sensor temperature:

• Exceeds the tolerance (e.g., >5°C)

• Persists beyond the configured delay (e.g., 2 hours)

This prevents false positives caused by normal operational fluctuations like:

• Busy service periods

• Fridge restocking

• Cleaning cycles

Notifications

When triggered, the system sends:

• Email alerts

• WhatsApp alerts

• Each includes a link to the active corrective action for that alert

---

3. Corrective Action Lifecycle

1. Auto-Generated by System

• One corrective action is created per sensor breach

• The data updates in real time with the latest temperature value until resolved

2. User Review & Update

• Users are expected to:

  • Review the corrective action

  • Respond with their resolution or plan

  • Submit the form to close out the action

3. Submission Logging

• All submissions are logged as operational records

• Included in performance and compliance reporting

---

4. Accessing Corrective Actions

From Sensor Dashboard:

• Click the Corrective Actions tab

• Displays a table with:

  • Date

  • Current Temperature

  • Device ID

  • Storage Type Tag (e.g., Cold/Frozen)

  • Interaction Button to open the detailed action form

From Operational Work Areas:

• Lists corrective actions in card view

• Shows active alerts per area (e.g., kitchen zone)

• Quick visual reference to prioritize responses

---

5. Corrective Action Detail View

Information Displayed:

• Unit Name, Tag, Device ID

• Current Temperature and Timestamp

• Historical Temperatures

• Alert Message with cause

User Actions:

• Add corrective measures (e.g., "Close door and check in 30 mins")

• Acknowledge actions (e.g., "Transferred food to another fridge")

• Optional remarks and file uploads

• Click Submit to close out the corrective action

---

6. Other Functional Features

Snooze Alerts

• Options to snooze alarms for 3, 6, or 12 hours

• Useful during:

  • Cleaning

  • Stock rotation

  • Maintenance periods

Maintenance Mode

• Permanently suspends alarms for a sensor

• Use only when:

  • Sensor is being serviced

  • Unit is offline for repairs

⚠️ Use with caution: Alarms are completely disabled while in maintenance mode.

---

7. Record Keeping

• Each submission is added to a central data table

• Export options:

  • CSV for bulk data processing

  • PDF for printed reports or audit documentation

---

8. Summary

Corrective actions are designed to:

• Ensure compliance with food safety protocols

• Provide traceable, timestamped documentation of responses

• Minimize operational disruptions while maintaining standards

Admins can customize the default actions and tolerances to align with internal food safety programs.